Question 1

How do I pronounce 'Sijnn'?

Accepted Answer

Our most frequently asked question, without a doubt. We like to say 'Sijnn' like the Parisian river, 'Seine'.

Question 2

What is Sijnn Online Shop?

Accepted Answer

We have made all our wines available online, in one place, at our cellar door prices, with free delivery to your door on orders of 6 bottles or more. Our online shop is the only place, outside our cellar doorof course, where you have access to our entire range of wines at the best price.

Question 3

Do you have a physical cellar door I can visit?

Accepted Answer

Of course! Our Tasting Room is located in Malgas, about a 2 hour drive from Cape Town. As we are a small winery located in a remote location, our Tasting Room is only open on Fridays and Saturdays between 10am - 3pm.

Question 4

How do I store my wine?

Accepted Answer

Here are some quick and simple tips to store our wine:

- Keep the wine below 17°C
- Keep out of direct sunlight and avoid shaking
- Store sideways

Question 5

What are my payment options?

Accepted Answer

At the moment, we offer credit card and EFT payment options.

Question 6

Are my online payments safe?

Accepted Answer

Yes. We treat your payment security with upmost importance. Our selected payment gateway, Secure Socket Layer 3 (SSL3) uses a highly secure encryption meaning no credit card details are stored on our website.

Question 7

Do you deliver wine internationally?

Accepted Answer

At this point we only do deliveries in South Africa. Should you wish to have your wines shipped internationally, you can contact our Online Shop Manager who will assist you with a
courier company specific to your country. Email info@sijnn.co.za.

Question 8

Where do you deliver?

Accepted Answer

We deliver to all main centres and regional centres in South Africa.

Question 9

How soon after I order will I receive my wine?

Accepted Answer

Approximately 3-5 working days. Please note that delivery time may vary according to where you have asked us to deliver to and the availability of the products. Regional areas are only serviced once a week, so deliveries may take anywhere between 5 – 7 working days.